Cancellation Policy - vgpwonderworld

Guests are requested to follow all safety guidelines and cooperate with park staff to ensure a safe and enjoyable experience for everyone.

Tickets can be cancelled only if requested at least 48 hours prior to the visit date and time.
Cancellation requests made within 48 hours of the visit date will not be eligible for a refund.
In case of cancellation, refunds will be processed to the original mode of payment.
Refund processing may take up to 10–15 working days, depending on banking timelines.
No-show bookings are non-refundable.
Once cancelled, the original ticket/booking ID will become invalid and cannot be reused.

Date changes or rescheduling requests are subject to availability and must be made at least 48 hours in advance.
Modification requests within 48 hours of the visit date may not be accommodated.
Any price difference during rescheduling must be borne by the guest.

Guests must present a valid booking confirmation (digital/printed) at the time of entry.
Entry is permitted only during official park operating hours.
Outside food and beverages are not allowed inside the park.
Management reserves the right to deny entry if valid ticket proof is not presented.
Children below a certain age/height (as per park policy) may be eligible for complimentary or special pricing.

VGP Wonder World reserves the right to:
- Cancel or modify bookings due to technical, safety, or operational reasons
- Deny entry or remove guests in case of policy violations or misconduct
In case of park closure due to unforeseen circumstances, suitable alternatives or rescheduling options may be provided.