CANCELLATION POLICY

• Tickets can be cancelled only if requested at least 48 hours prior to the visit date.
• Refunds will be processed to the original mode of payment.
• Refund processing may take up to 10–15 working days, depending on banking timelines.

NON-REFUNDABLE TICKETS

• Tickets cancelled within 48 hours of the visit date or in case of a no-show are non-refundable.
• Partially used or unused tickets are not eligible for refund.
• Management will not be responsible for unutilized bookings.

TICKET VALIDITY

• Tickets are valid only for the selected date and time at the time of booking.
• Entry is restricted to one person per ticket.
• Re-entry is not permitted once you exit the park.

TICKET TRANSFER

• Tickets are non-transferable and cannot be resold.
• Any misuse of tickets may result in denial of entry without refund.

EVENT / PARK CHANGES

• VGP Wonder World reserves the right to:
  • Modify park timings
  • Close rides for maintenance or safety
  • Change or cancel events due to unforeseen circumstances
• In such cases, suitable alternatives or updates will be communicated where applicable.

SAFETY & RIDE POLICY

• Guests must follow all ride instructions, safety guidelines, and staff directions.
• Height, weight, and health restrictions apply for certain rides.
• Guests with medical conditions, pregnant women, or those advised by doctors should avoid high-intensity rides.

DRESS CODE POLICY

• Appropriate attire is mandatory for entry and rides.
• For water rides:
  • Only nylon/polyester-based clothing or swimwear is allowed
• Not allowed:
  • Sarees, jeans, formal wear, loose or unsafe clothing

PROHIBITED ACTIVITIES

The following are strictly not allowed inside the park:

• Outside food, beverages, or alcohol
• Smoking outside designated zones
• Sale, promotion, or distribution of materials
• Unauthorized photography/videography for commercial use
• Misconduct, unsafe behavior, or use of abusive language

GUEST RESPONSIBILITY

• Children must be accompanied by adults at all times
• Guests are responsible for their personal belongings
• The park is not liable for any loss, damage, or injury caused due to negligence

SECURITY & MANAGEMENT RIGHTS

• All bags are subject to security checks at entry
• Management reserves the right to:
  • Deny entry or remove guests for rule violations
  • Close any attraction without prior notice for safety reasons

MEDIA CONSENT

• Entry into the park implies consent to be photographed or recorded
• VGP Wonder World may use such content for promotional purposes without compensation

GENERAL DISCLAIMER

• By purchasing a ticket, guests agree to abide by all terms and conditions
• Rules may be updated or modified without prior notice

CONTACT

For any queries or assistance, please contact:
Marketing@vgpwonderworld.com/ 8973646464